1. Welcome to the KeepCare online store. Thank you for your interest in KeepCare. These terms and conditions of sale (hereinafter referred to as "terms") apply to purchases of any product through the www.keepcare.am website. Please read them carefully before requesting product/order information from this platform. Orders can only be placed by individual consumers and corporations who buy goods, and not for resale. KeepCare products are sold exclusively to end consumers. Thus, by placing an order, you confirm that you are acting as an end user and do not intend to sell KeepCare products. By placing an order, you agree to the terms and conditions set forth in this document. Please make sure you have read and understood the Terms before placing an order. We accept rules that differ from the Terms only if they have been approved by us in writing. We reserve the right to change these Terms from time to time without prior notice.
2. About our products. You can order KeepCare products through this platform.
3. Prices and additional costs. The total cost of your order, including all additional charges and shipping costs, will be shown at the end of the checkout process. By confirming it, you confirm that you agree with the price of the products. The price cannot be changed after the payment process is completed. We would like to point out that a foreign transaction fee (approximately 1-3%) may be charged by the card issuer in your country.
4. Availability of products. Products available for purchase are listed on this site. However, this does not mean or guarantee that these products will be available at all times. We strive to accurately display all the characteristics of our products, including design, colors, branding and materials. However, the images displayed in the browser may vary depending on your device and its settings.
5. Shipping and fees. We value your safety and security when shopping at www.keepcare.am. When paying at www.keepcare.am, you can use the following types of cards: Visa, MasterCard, Arca. Payments are made on the bank's page, and www.keepcare.am does not store or receive any card data. Any banking and card transactions are carried out outside www.keepcare.am, on the banking page. Security is provided by Ameriabank. Payment is accepted only in AMD. An e-coupon is sent to your email address shortly after placing an order. www.keepcare.am is not responsible for problems related to payment and its security. Express delivery within 1 working day is also possible, the cost is 1000 AMD. Upon receipt of the goods, please open the box and check the presence of the goods in the presence of the courier. On the territory of the Republic of Armenia, delivery to the marzes is carried out by Haypost according to the price list established by Haypost. Delivery outside the territory of the Republic of Armenia to far-abroad countries is carried out through the Haypost service according to the price list established by Haypost. For International Customers Please note that your package may be subject to VAT or other customs fees in your country. These fees are beyond our control or prediction, so we are not responsible for paying them.
6. Terms of return. Only goods purchased directly from the www.keepcare.am store can be exchanged. The consumer has the right to return the product within 14 days of delivery. The product is replaced if it was not in use, its brand, consumer characteristics, packaging, product labels, as well as the fact of payment and proof of purchase of the product directly from us are preserved. The product cannot be returned if it does not have worn, damaged, illegible, unique lettering, or it has been physically damaged as a result of careless handling or improper storage, shock, accident or other abnormal conditions. Damaged goods cannot be returned. Also, please take into account that the costs associated with the delivery of the goods to the place indicated by www.keepcare.am in order to return the goods of proper quality are borne by the buyer.
7. Offers and discounts. Birthday gift: AMD 5,000, for purchases over AMD 20,000, upon presentation of the relevant birthday document. This offer is only valid for one month from your birthday. This offer cannot be combined with other promotions. This offer can only be used once per customer. This offer does not apply to previous purchases.
8. Warranty. We strive to provide you with products that meet your high quality and appearance requirements. If the item is damaged upon receipt, notify the courier immediately and do not accept the item. In this case, at your discretion, you can request a refund. If you have any questions, please contact our KeepCare team directly at info@keepcare.am and provide as much information about your order as possible.
9. Protection of intellectual property. All intellectual property rights, such as trademarks, designs and copyrights, to all images and other materials on this site are owned by Sophie Chichoyan Pvt. and any use of this content other than for your personal, non-commercial use is prohibited and prosecuted. law.
10. Miscellaneous provisions. If any provision of these terms and conditions becomes invalid or ceases to have effect, this shall not affect the validity of the other provisions.
